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If other users in your organization have the same problem?ģ. If you cannot make outgoing calls to internal users or external users?Ģ. If the issue persists, I’d like to collect some more information for the further investigation:ġ. For your referenceĪllow users to contact external Skype for Business users.īy the way, may I know have you tried to change other device to check if you could call out to others? If not please try to change other Mac devices and then see if you could make outgoing calls at your convenience, thanks. May I know if you can’t call out to internal contacts or external contacts in the skype for business for mac? If you cannot call the external contacts, first please ask your admin to help you check if he has enabled “ contact external users “ feature for